Developed and pitched OnboardAI, an AI assistant for onboarding customer service representatives.
Our team tackled the long and tedious process of onboarding customer service representatives, a role that requires absorbing large amounts of product-specific knowledge in a short amount of time. Our solution, OnboardAI, is a B2B platform that lets support managers quickly upload onboarding materials and documentation. Our AI assistant then converts this content into a learning experience for new customer service hires.